Legal Information
Delivery Information
Last updated: December 2024
Delivery Areas
We deliver to all seven emirates of the UAE: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
Delivery Timeframe
Standard delivery takes 2–5 business days. Dubai orders may arrive within 1–2 business days. Orders are processed within 24 hours of placement.
Delivery Fees
Standard delivery fee is AED 20. Orders above AED 300 qualify for complimentary free delivery. The applicable delivery fee will be calculated and displayed at checkout.
Order Tracking
Once your order is dispatched, you can track it by logging into your account or by contacting our team on WhatsApp.
Failed Delivery
If a delivery attempt is unsuccessful, our courier will attempt redelivery or contact you directly. Please ensure your phone number is correct at checkout.
For any questions regarding our policies, please contact us at info@hmafragrances.com or via WhatsApp.